Trusted Shops
Secured ordering! Trusted Shops certified.

FAQ – frequently asked questions

It is quite easy to order from Edition Strassacker: after putting the desired item in your shopping cart, you can carry out your order using the “checkout” button. For this purpose, we recommend setting up a customer account. New customers can do so quite conveniently during the ordering process and are then automatically logged in. If you already have a customer account, you can simply log in with your user data (e-mail address and password). Thereafter you will be guided through the ordering process in three steps (address – mode of payment – confirmation) and can finish placing your order. We also offer orders without registration of a customer account (guest order). To do so, click on “continue as guest” in the registration form and follow the ordering process.

You order quickly and easily by telephone at +49 (0) 7162 16 180 (Mon.-Fri. from 8:30 am – 5:30 pm). We are looking forward to your call.

No, you do not need a customer account to purchase from Edition Strassacker. We also offer orders without registration of customer account. To do so, click on “continue as guest” in the registration form and follow the ordering process.

To see what you have ordered, log in with your e-mail address and password at www.edition-strassacker.de. You will find an overview of everything you have ordered so far under “My Account” in the “My Orders” menu item.

After you have ordered, you will receive an order confirmation by e-mail containing the items you have selected as well as your billing and delivery address.

If you have any questions, contact our customer service by e-mail at info@edition-strassacker.de or by telephone at +49 (0) 7162 16 180 (Mon. - Fri. from 8:30 am – 5:30 pm). There may be a charge for calls from foreign countries.

We would like to offer you the best possible service. This means above all handling your order quickly and smoothly. We need your birthday for one thing to distinguish you clearly from other customers – who may have the same name – and for another, to prove that you are of age.

If you would like to check whether you have placed your order properly, you can do so by checking the order confirmation we send you by e-mail. If you have set up an account, then log in with your e-mail address and password

www.edition-strassacker.de and view your order under “My Account”.

If you have any questions, you can reach our customer service by e-mail at info@edition-strassacker.de or by telephone at +49 (0) 7162 16 180 (Mon. - Fri. from 8:30 am – 5:30 pm). There may be a charge for calls from foreign countries.

Of course, we also ship our exclusive sculptures to addressees outside the EU. For the individual terms of shipment, please contact our order hotline +49 (0) 7162 16 180 (Mon. – Fri. from 8:30 am – 5:30 pm).

Beyond the stated catalogue price, you will incur no additional costs for shipping, packing, and insurance within the EU. Other countries on request. Customs duties, the amount of which is unknown to us, may accrue for deliveries outside the EU.

The orders are quickly and reliably delivered by our shipping partners DHL, Deutsche Post AG, and DPD.

A fixed delivery date can be agreed. As part of the agreement, Edition Strassacker will check whether delivery on the desired date is possible.

As a rule, we deliver a few days after receipt of the order. If the sculpture you have chosen should not be immediately available, we will need about three to six weeks to finalise the artwork for you.

There is no minimum order value at Edition Strassacker.

Delivery is made per invoice, payable in the net amount within thirty days.
In specific cases, we reserve the right to demand payment in advance.



You receive your hand-signed, numbered certificate after receipt of payment for the amount invoiced.  

The art editions of Edition Strassacker are suitable both for indoors and out. When set up outdoors, the surface patina can change due to the weather.

In order to facilitate mounting for you, we recommend the following instructions: Montageanleitung 

If you should have any further questions, we will be happy to help you: +49 (0) 7162 16 180 Mon. – Fri. from 8:30 am – 5:30 pm. E-mail: 

E-Mail: info@edition-strassacker.de

We have a nationwide network of specialist businesses that will be happy to help you set up your sculpture so that it cannot be stolen. Please contact our order service in this matter.

Telefon: +49 (0) 7162 16 180 (Mo. – Fr. von 8.30 - 17.30 Uhr).

E-Mail: info@edition-strassacker.de

Strassacker bronzes are made with the most meticulous craftsmanship and provided with a protective coat of lacquer. In order to keep this protective coat for as long as possible, wash off the accumulated dirt with a damp cloth several times a year. Please do not use cleaning agents.

Bronze alloy (copper and tin) contains at least 85% copper and is cast by the “lost wax” method at approx. 1250°C.

Bronze: Rg5 / G-CuSn5ZnPb (gunmetal), GBz 10 / G-CuSn10 (tin bronze)

Here you will find all information on further materials and on the production of bronze art: Bronzekunst

Placeholder

Entschuldigung. Bei der Verwendung des LocalStorage Ihres Browsers ist ein Fehler aufgetreten. Dies k?nnte durch die Verwendung des privaten Modus Ihres Browsers verursacht sein. In diesem Fall laden Sie die Seite bitte im normalen Modus erneut.

Sorry. We encountered an error using the LocalStorage of your browser. This is likely caused by browsing in private mode. In this case, please reload this page in normal mode.